Perfico - Personalized Gifts with Style!
Refunds and Returns

We strive to make Personalised gifts easy, beautiful and perfect -- Infact we guarantee it!  We select only the highest quality products, which are then Personalised just for you! We inspect every item again for quality and accuracy before it ships to you, or someone special.


We want your order to be made just the way you want it! We understand that everyone makes mistakes (including us!) Please review your personalization information before submitting your order.  Check spelling, dates and names carefully.  Please email us at, if you have questions about your personalization, before placing your order.  Please note that reserves the right to cancel your order at its discretion should the order be deemed inappropriate for language, content or material.


We guarantee our Personalised products to be free of manufacturing errors, or product defects.  If there is a quality issue with your order, you may return it in new condition, and in its original packaging for a prompt exchange for the same item, store credit, or immediate full refund.  Understandably, we are not able to accept cancellations or changes to orders once they are placed, as they immediately are sent into production. 


Should you wish to return all or a part of your order, you need to let us know within 3 working days from the date of receiving your package. You can either call our Customer Support at 8800117265 between 10am and 5pm, Monday through Saturday.  You may also write to us at


Prepaid Orders will be refunded via the Net Banking method that was used to complete the transaction.  It can take upto 7 days for the reversal of the transaction to be reflected in your account.  In the case of CASH ON DELIVERY Orders, refunds will be made via Cheque, and only to the Name of the registered Customer.